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What should you do if your Bloomington home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system safeguards your residence – and your family members – against the multitude of risks you could encounter, like theft, flooding, and fire. Even though your home may be prepared, that doesn’t automatically mean you are. Do you have a good idea of what to do if your Bloomington home alarm system goes off? The blaring of an alarm can be jarring, bewildering, and could incite panic. Your best option is to stay level-headed and abide by these straightforward suggestions.

Steps to Take When Your Home Alarm System In Bloomington Triggers

It’s a circumstance nobody wants to face, but it’s also the reason why you put in a home alarm system originally. You’re roused from a deep sleep with the distinct blasting of an alarm after one of your sensors has been tripped. So what is your next move?

  1. Don’t panic. This is easy to say but harder to do when your home security alarm is blasting, and your pulse is pounding. But keeping a cool head is the optimal way to assess what is happening. Avoid the impulse of trying to handle the emergency on your own instead let your monitoring professionals and first responders perform their job.
  2. Attend to your loved ones. Your primary concern should be your loved ones and leading them out of danger. If you are dealing with a burglary, this might involve moving to an appointed safe zone as far away from points of entry as possible. Chances are your alarm immediately scared off the trespasser, but it’s always smarter to be safe than sorry. If there’s fumes or a blaze, please exit your residence right away.
  3. Remember your phone. These days, almost all people take their cell phones at all times, but you could forget to take it during an emergency. You’ll want to have it. You’ll have the chance to stay in touch with your monitoring experts and receive updates through your home security app.

Connect With Your 24-hour Monitoring Team

Whenever your home alarm system in Bloomington goes off, your 24-hour monitoring specialists will instantly act. Their first step is to verify your alarm, and that means communicating with you. The protocol they abide by depends on the sort of emergency. For instance, if a medical emergency is initiated, a single effort will be made to get in touch with you before first responders are dispatched. If you’re dealing with a break-in - the most frequent type of alarm - a monitoring specialist will abide by these procedures to get in touch with you:

  • An effort will be made to communicate with you through the touchscreen interface. You will generally be requested to provide a passcode.
  • If that effort isn’t successful, a call is made to your main contact number.
  • An alternate number or your first contact person is called next.
  • If you still can’t be reached, nearby police are dispatched.
  • Your monitoring agents will follow up with you again once the proper authorities are notified.

If you're not in a position to interact with the monitoring team, don't worry. Help will still be sent even if you're not able to confirm the emergency.

Get protection for any situation with a Vivint home alarm system in Bloomington

Be prepared for any crisis with a modern home alarm system in Bloomington from Vivint. Dial (812) 579-4884 to start designing your home’s security today.